Data Protection

CV88 Privacy Policy — Your data is safe with us

We are fully transparent about how your personal data is collected, used, and protected at CV88. This privacy policy explains everything clearly — no hidden terms.

Last Updated: January 1, 2026

Our Commitment: CV88 takes your privacy seriously. We never sell your personal data to third parties. This privacy policy has been developed in accordance with international data protection standards.

1

Identity & Applicability

This privacy policy applies to all services on the CV88 platform. It takes effect whenever you use our website (cv88.blog) or mobile app.

As an international online gaming platform, CV88 serves users in Bangladesh and across the world. This privacy policy explains:

  • What types of data we collect and why.
  • How the collected information is used.
  • Who your information may be shared with.
  • What measures we take to protect your data.
  • What rights you have regarding your personal information.

By creating an account or using the CV88 platform, you are considered to have agreed to this privacy policy.

2

What Data We Collect

CV88 collects only the data necessary to provide its services. Collecting excessive or unnecessary information goes against our policy.

Personal Identification Information:

  • Full name, date of birth, and nationality.
  • Email address and mobile number.
  • National ID or passport number (for KYC verification).
  • Residential address.

Financial Information:

  • BKash, Nagad, Rocket, or bank account number (for payment processing).
  • Transaction history and amounts.
  • Deposit and withdrawal records.

Technical Information:

  • IP address, device type, and operating system.
  • Browser type and language settings.
  • Login time, session data, and usage patterns.
  • Information collected through cookies and similar tracking technologies.

Important: CV88 does not store your full bank card number or CVV code. All payment information is processed using encrypted methods.

Sources of Data Collection:

Source Data We Collect Purpose
Registration Form Name, email, date of birth Account Registration
KYC Verification ID Documents, Photos Identity Verification
Payment Gateway Mobile Banking Information Transaction Processing
Website Cookies Browsing Behavior Experience Enhancement
Support Chat Conversation Records Service Quality Improvement
3

How Your Information Is Used

CV88 uses your data only for its stated purpose. We never use your information for anything beyond what it was collected for.

  • Account Management: Login verification, security assurance, and delivering a personalized experience.
  • Payment Processing: Processing deposits and withdrawals securely.
  • KYC & Legal Compliance: Identity verification in compliance with international Anti-Money Laundering (AML) regulations.
  • Fraud Prevention: Detecting unusual activity to protect your account.
  • Customer Service: Prompt resolution of your queries and complaints.
  • Promotions & Offers: Sending relevant bonuses and offers based on your preferences (with your consent).
  • Platform Development: Analytics to improve your user experience.
  • Responsible Gaming: Monitoring gaming behaviour to provide assistance when needed.

Marketing Communications: You can opt out of promotional emails or messages at any time. Contact our support team or update your preferences in account settings.

4

Data Sharing Policy — Who We Share With

CV88 never sells your personal data to third parties. However, limited information may be shared with service providers in specific circumstances:

  • Payment Processors: bKash, Nagad, Rocket, and bank — minimum data required to process transactions.
  • KYC Partner: Trusted third-party agencies for identity verification.
  • Cloud & Hosting Services: For data storage and platform operations — always under NDA.
  • Legal Authorities: Disclosure of information as required by law in response to court orders or government investigations.
  • Fraud Prevention Agencies: Industry-standard data sharing to prevent misuse and fraud.

Third-Party Agreements: All third parties CV88 works with are bound by strict confidentiality agreements. They may only use your data for the specific purposes agreed upon.

5

Cookies & Tracking Technologies

CV88's website and app use cookies and similar technologies to make your browsing experience smoother and more personalized.

  • Essential Cookies: Required to keep your login session active and maintain security — these cannot be disabled.
  • Functional Cookies: For language preferences, theme settings, and other personalized experience features.
  • Analytics Cookies: To understand which parts of the platform are most used — this data helps us improve our services.
  • Security Cookies: To identify suspicious logins or fraudulent activity.

You can manage cookies through your browser settings. However, disabling certain cookies may affect some features of the platform.

6

Data Retention & Deletion Policy

CV88 does not retain your data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements.

Data Type Retention Period Reason
Account Information Duration of active account + 5 years Legal Requirements
Transaction Records 7 Years AML Policy
KYC Documents 5 Years Regulatory Requirements
Support Chat 2 Years Service Quality Improvement
Cookie Data 30 days – 1 year By Cookie Type

After account closure, all data is securely deleted except records required by law.

7

Data Security Measures

CV88 employs industry-leading security technology to protect your data. Our security framework is continuously updated and reviewed.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): An additional layer of security for account login.
  • Data Masking: Sensitive data (such as payment numbers) is masked in the database.
  • Firewall & DDoS Protection: Robust network security to protect against cyberattacks.
  • Regular Security Audits: Regular penetration testing conducted by third-party security experts.
  • Restricted Access Controls: Only authorized personnel can access your information.

In the Event of a Data Breach: In the event of a security breach, CV88 will notify affected users by email within 72 hours and take all necessary protective measures.

8

Your Data Rights

CV88 believes you should have full control over your own data. We guarantee the following rights:

Right to Access Your Data

You have the right to know what data we hold about you. Upon request, full details will be provided within 30 days.

Right to Rectification

If any of your information is incorrect, you can request a correction. We will update it promptly.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to Data Portability

You have the right to receive your data in a portable format. Upon request, it will be provided in CSV or JSON format.

Right to Object to Processing

You have the right to opt out of having your data used for marketing purposes.

Right to Restrict Processing

You may request that the processing of your data be temporarily restricted under certain circumstances.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.

9

Child Protection & Minor Privacy

CV88 does not knowingly collect any information from anyone under the age of 18. Protecting children and minors is a core part of our privacy policy.

  • Date of birth is verified at registration to prevent access by minors.
  • If we become aware that any data has been collected from a minor, it will be deleted immediately.
  • If parents have any concerns, they can reach our support team — we will act promptly.
10

Contact & Complaints

For any questions, complaints, or requests regarding this Privacy Policy, please contact our support team:

  • Email: [email protected]
  • Support Hours: 24 hours a day, 7 days a week
  • Language: Support available in Bengali and English
  • Response Time: Typically within 24–48 hours

We will notify you in advance at your registered email address of any significant changes to our Privacy Policy, and this page will be updated with the effective date.

Data Protection Officer: Our dedicated Data Protection Officer is available to assist you directly with any data rights matters. Please use the subject line "Data Privacy Request" when emailing us.

Why Trust CV88

Our Privacy Protection Features

The technology and practices CV88 follows to protect your data meet the highest standards in the industry.

SSL 256-Bit Encryption

Every transaction and data transfer is secured with bank-grade 256-bit SSL encryption. Your information cannot be intercepted in transit.

Independent Security Audits

Every six months, third-party cybersecurity experts audit our systems to identify and address vulnerabilities.

Strict KYC Verification

We follow industry-standard KYC procedures to verify your identity, protecting your account from unauthorized use.

Data Never Sold

CV88 never sells your personal data to advertisers or third parties. This is a non-negotiable principle we strictly uphold.

Two-Factor Authentication (2FA)

Use an OTP or authenticator app as an extra layer of security on your account — making unauthorized access virtually impossible.

Transparent Privacy Policy

Our privacy policy is written in plain, straightforward language. No hidden terms — you will always know exactly how your data is being used.

Get Started Now

Join a Safe & Trusted Platform

Your data is fully secure at CV88. Create an account today and enjoy responsible gaming with complete peace of mind.

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